We hope your delivery was prompt and in good condition. We ensure that you get the products with perfect packing and with utmost care. But in case if you want to return the product for any reasons, just go through the following options.
Our return policy is only applicable if the product is in resalable condition, that is the product must be unused and also the return must be made within 15 days. You can request our Customer Service for arranging a free pickup of the products or you can exchange or refund from our store nearest to you. If you are planning to return the product then you should submit the proof of purchase, that is the dispatching mail of your order. While returning through customer services or our stores, just make sure that the product is, unused and is in a resalable condition. if not, we reserve the right to refund or exchange. Please contact Customer Service for a free post returns label for any returns.
REFUNDS
Refund will be paid through the payment method used during the purchase and the refund value is for the price when the order was placed. Refund is processed only when the order is received back. Once we receive the item we'll email you to let you know that we have processed your refund.
IF DAMAGE IN PRODUCT
We always make sure that our products are delivered with the utmost care and promptly. So if you find any problems while receiving the product feel free to contact our customer service for any return or refund. You can send an email or just visit our store near you. When you return the product, you must show proof of the purchase, that is the despatching mail of the order. Once we receive the proof, we are good to go for the return or refund.
WRONG DELIVERY
We always make sure that you receive the right products that youش ordered and are delivered with the utmost care. But in case you end up receiving the wrong product then feel free to contact our customer service or walk right into our store near you. If you want a refund, return or replacement then call or mail our customer service and state your need. Also, show the proof of purchase. Assure that products being returned are complete, unopened and resalable with original packaging, and are securely sent for return. If you want an exchange then check the availability of the item in our store near you then show the proof and you are good to go.
Please note that if the products that you returned, either to store or customer service, are not in a resalable condition, or we have the right to refuse the refund, return or exchange.
HOW REFUNDS ARE PAID
Refund will be paid through the payment method used during the purchase and the refund value is for the price when the order was placed. Refund is processed only when the order is received back. Once we receive the item we'll email you to let you know that we have processed your refund.
PROOF OF PURCHASE
If you want a return, refund, or exchange you must produce proof of purchase. All online customers will receive dispatching mail of the orders. Please use proof if you need to return an item to our stores.